Before you buy
Note how many people need access, how many customers you bill and roughly how many invoices you issue each month. Those three numbers point to the right package.
Help
Help and Setup Guidance
Practical guidance for buying a package, receiving access and setting up your invoicing workspace.
Getting Started
Completing checkout
Use an email address you check regularly. All access and setup information is sent there.
After payment
Keep the order reference shown on the confirmation page. Quote it in any support email.
Setting Up Your Workspace
Most people are ready to issue their first organised invoice record within an hour.
Add your business details
Record the business name, address and contact details that appear on your invoice records.
Create customer records
Add your regular customers first, with billing contacts and any payment terms you have agreed.
Build the service library
Add the five or six services you invoice most often with their usual amounts.
Set your numbering
Choose a simple invoice reference format such as INV-1001 and keep it consistent from the start.
Create your first record
Choose a customer, add items, set a due date and save the record as a draft.
Review weekly
A ten-minute weekly pass over statuses and due dates keeps the whole workspace accurate.
Common Issues
Checkout will not start
Refresh the page and try again. If the problem continues, note the error code shown on screen (for example IH-1013) and email it to us.
The confirmation page cannot verify my payment
Wait a moment and refresh. If it still fails and money has left your account, email contact@invoiceharbour.co.uk with the date and amount.
I have not received my access email
Check your spam or promotions folder first, then contact us with your order reference so it can be resent.
I need more users or capacity
Contact us with your current package and what you now need. Additional users or capacity may require a separate quotation.
I entered the wrong email at checkout
Email us from the address you want to use, quoting the order reference from your confirmation page.
My cart looks empty
The cart is stored in your own browser. Using private browsing, clearing site data or switching device will empty it. Add the package again from the Pricing page.
Contact Support
Email contact@invoiceharbour.co.uk or call +44 7848 161993. Enquiries are normally reviewed within one business day.
InvoiceHarbour Cloud is independently owned and operated by Aisha as a sole trader in the United Kingdom.
Ready to bring more structure to your invoicing?
Compare the six InvoiceHarbour Cloud packages and choose the record capacity, workflow features and setup support that match how you invoice.